Our Core Services
Online health check with immediate personalised health assessment.
An online tool that allows you to discover what your symptoms could mean and what actions to take. This is provided by NHS 111 and is syndicated via our online portal.
From the point your GP refers you to a specialist, our fully qualified, registered and regulated nurses are on hand to provide professional, independent, practical advice and emotional support. They’ll help you navigate both NHS and private health care systems and assist with how to cope with your illness.
Our Add-On Services
If you are unable to contact your NHS GP, you can book a telephone consultation with a remote GP, 24/7, 7 days a week.
Using the online physiotherapy triage, you can assess any musculoskeletal conditions and receive immediate signposting to a correct pathway.
The online mental health triage allows you to monitor your mental health regularly, receive appropriate support as well as be signposted to a correct pathway, where required.
Using the App, you can check and monitor moles and lesions as often as you like, allowing early detection of potential skin cancers.
At the centre of the service is the SkinVision app, which is a regulated medical device that merges AI technology with the expertise of skin health professionals and dermatologists.
Diagnosis are not always accurate. Up to 40% of UK cancer patients are initially misdiagnosed. If you receive a major illness diagnosis, Medipartner’s second medical opinion service will help you navigate the options available to you in finding the right specialist to review your diagnosis.
Case Studies
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Diabetes Diagnosis
John completed a Health Check online. His assessment was outside ‘normal’ parameters, and he was referred immediately to a Nurse Champion.
Gemma, his assigned nurse, reviewed the assessment report with John and helped him prepare for an appointment with his GP, to discuss areas of concern.
After some blood tests requested by his GP, John was diagnosed with type 2 diabetes. Gemma is in regular phone contact with John, as he gets used to his diagnosis, providing him with support and guidance, as he makes some changes to his lifestyle.
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Physio Referral
Rebecca, a keen runner was referred by her GP for physiotherapy, due to ongoing and unresolved knee pain.
Rebecca’s referral indicated a wait of up to 12 weeks for her initial physio appointment, so she contacted the Nurse Champion service and was introduced to her assigned nurse, Juliet.
With Rebecca’s consent, Juliet made regular contact with the referral unit and was able to secure a late cancellation appointment for Rebecca, within a few days.
Within a few weeks of the first call with Juliet, and after some sessions of physio, Rebecca is on the road to recovery, hoping to take part in the company fun run in June.
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Breast Cancer Diagnosis
After receiving a breast cancer diagnosis, Alice shared the news with her line manager, who reminded her of the Nurse Champion service she had access to.
After initial contact, Alice received a call from Sarah, her assigned nurse. They talked through some specific questions Alice had about her diagnosis.
Sarah sourced a second opinion from a renowned specialist in London. The review validated the diagnosis but suggested an alternative course of treatment.
Sarah helped Alice share the review with her consultant, who agreed to the alternative course of treatment. Alice is now recovering, with Sarah in regular contact.